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Symbols of Accessibility

Symbols of Accessibility are the only pictograms actually required by the ADA Accessibility Guidelines (ADAAG).There are four of them.

International Symbol of Accessibility International Symbol of Accessibility (ISA)

The International Symbol of Accessibility, or ISA, is often known as the wheelchair symbol. The pictogram originally showed just a very simple wheelchair in profile. A circle represents the large wheel. A zig-zag line goes from left to right to represent the handles for pushing, down for the back, out to the right for the arms, down and to the right again for the seat, and down and then out again to the right for the leg rest and foot rest.


When the symbol was first adopted, someone added a smaller circle at the top to represent the head of a person sitting in a wheelchair. Now, most people think of the symbol as representing a person in a wheelchair, rather than just a wheelchair by itself.


Although many people with disabilities do not use wheelchairs, the symbol is supposed to represent the general concept of disability, and the use of the symbol at an entrance to a building or a restroom is supposed to indicate that there is disabled access.


Unfortunately, this often misleads people into thinking that, if they provide wheelchair access, they have done all that is necessary. They completely forget access for the many people who have disabilities such as blindness, deafness, or cognitive disabilities.


Although the ISA is often shown as a blue symbol on a white background, the federal government and most states do not require that color to be used. In California, white on blue is required, although the person in charge of granting permits can allow a different color as long as the symbol is still easy to see.

 
The other three Symbols of Accessibility are for special equipment for people with hearing impairments.

TTY Symbol International TTY Symbol (Text Telephone)
The first pictogram is the symbol for the TTY telephone, or text telephone. You might have also heard it referred to as a TDD. The symbol shows a horizontal telephone handset on top of a keyboard.

Volume Control Symbol Volume Control Telephone
The second symbol is for volume controlled telephones. This pictogram shows a handset in a vertical position with curved lines representing sound waves coming out of one end of the handset.

Assistive Listening System Symbol International Symbol of Access for Hearing Loss (Assistive Listening System)
The third symbol is called the International Symbol of Access for Hearing Loss, and shows a side profile of a human ear. A thick line runs diagonally through the ear. The pictogram indicates that an assistive listening system is available for use.


Although high contrast and non-glare is required for the symbols, there are no size requirements and no specific rules about where they should be installed. Consequently, many people complain that the symbols are too small to be seen, or are placed where they are difficult to locate.
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